The stiff competitive landscape of Property and Casualty insurance companies has led them to deeply analyze their existing data they can transform into meaningful information. The information can turn into knowledge and knowledge into actionable plans. P&C carriers realize that this data which is lying in diverse systems throughout their enterprise can play an important role in the entire insurance value chain.

Unlike other industries that produces new finished products, the raw material and finished product for insurance companies are one and the same – information. A printed insurance policy is merely a representation of a pure information transaction – even though with major financial implications. Because the industry is completely information based, and information has historically been recorded on paper, terminology like “holding paper” or “writing policies” is still common today.    

With the rapid expansion of telecom subscribers, it is difficult to to maintain the service agility. Moreover, the customers demand low response time to answer their queries which are primarily billing related.

The telecom service operators have to verify necessary paper work and business processes to answer the customer. The information could be available under the pile of millions of scattered data in the form of papers, images, voice conversation, and files.

FineDocs DMS for Telecom industry provides a concrete platform of capturing the customer’s requirements right from the time of New Application, Installation of the service, Billing, Invoicing for new equipments, SIM Card registrations, keeping track of voice data up to attending and solving customer grievances